![]() Select your operating system from the dropdown menu, and then click Next. Select your product for the list provided. Enter you computer product number, and then click Go. ![]() Figure : Computer window showing the drive letter associated with the USB storage device. Write down or remember the drive letter associated to the USB device as it will be needed later in these steps. Look in the section for Removable Storage and find the icon that matches your USB device. Make sure that you copy any important files on the USB device to another location. ![]() HP Desktop PCs - Testing for Hardware Failures (Windows 7)Insert a USB storage device with a capacity greater than 1 GB but less than 8 GB into an open USB connector on the computer.
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